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SERVICE CENTRE

Service your watch today.

Testamonials - A Few Words From Our Customers-min

TESTIMONIALS:

A few words from our clients.

 

 

 

Service your watch

We povide watch servicing for all major brands such as Rolex, Omega, IWC, Tudor, Cartier, Patek, Panerai and a whole lot more from our fully equiped, swiss watchmaking workshop.

 

Please call or email us for a quote on your watch today.

 

We Offer: 

 

  • In House Swiss Workshop
  • All Mechanical Servicing
  • Watchmaker On Site
  • Factory Polishing
  • Pressure Testing
  • On The Spot Quotes

The Watch Collector Service is designed so that every watch that leaves our workshop is of the highest cosmetic and mechanical condition possible. Below is a detailed illustration of our servicing.

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Disassembly

one-min

The case back is removed and the movement and is taken out of the watch. Each brand and model of watch uses specialised tools and equipment to ensure damage to the case doesn't occur during this process.

Identification

eight-min

All watches have unique serial numbers that are recorded and, where possible, are checked by authorities to establish provenance and service history.

Inspection

nine-min

Every case component of the watch is dismantled. Each watch has its own tray containing all its parts which are inspected to make sure seals, washers, springs etc are in perfect condition and functioning properly.

Polishing

two-min

Each watch case and bracelet is closely examined for wear and is re-finished by hand and machine using a multitude of different finishing techniques. All original angles and edges of polished surfaces are respected to ensure perfect sharp and flat edging.

Refinishing

three-min

Polishing and finishing are not the same. All watches have unique forms of finishing that have been performed using specialised machinery, equipment and skill. We are Australia’s foremost experts in Swiss watch refinishing and have intimate knowledge of restoring different watch brands. By using these methods, our watches will never be over-polished, resulting in a factory-perfect finish every time. This ensures watches will be as close to new as possible. Click here for some amazing before- and- afters and in-depth view of our restoration techniques.

Cleaning

ten-min

All componenets are individually cleaned using a hi frequesncy ultrasonic cleaner. This removes any debris and restores shine and lustre.

Cleaning the movement

four-min

The movement is completely dismantled and each component is ultrasonically cleaned in specifically formulated solutions. The movement is re-assembled using the most advanced lubricants and each functional component is carefully lubricated to minimise friction and prevent wear. This helps to ensure that our watches continue to perform accurately.

Casing up

eleven-min

At this stage the movement is already assembled. The case components are then aligned, reassembled and re-fitted at which point the movement is installed into the watch.

Pressure Test Dry

six-min

The watch is rigorously tested to ensure it meets manufacturer specifications for water resistance. A compression and vacuum test are performed in dry conditions to ensure water-resistance.

Pressure Test Wet

12-min

A wet compression test is also conducted to check for any possible leaks in the case.

Timing Calibrations

five-min

To ensure timekeeping precision, prior to assembly the watchmaker adjusts the balance wheel and electronically tests its timing accuracy. After assembly the timekeeping is tested one final time.

Inspection

seven-min

The cosmetic appearance of your watch is verified one last time against manufacturing specifications to ensure the highest degree of quality.

Final Quality Control

14-min

Rigorous tests are carried out at each stage of the servicing process. The watch undergoes one last check to guarantee proper function and power reserve, and to ensure all areas finished are of the highest possible standard.

1 Year Watch Collector Warranty

13-min

All watches sold by the Watch Collector Company come with a full 1 year warranty from date of purchase. This covers mechanical accuracy and proper function of the watch including water-resistance where applicable. If you would like a quote on servicing or refinishing your watch, please call or email us anytime.